The Las Vegas Transportation Corporation (hereinafter referred to as “Las Vegas Shuttles”) is a ticket and service intermediary that connects passengers and transportation. Las Vegas Shuttles is not a transportation operator or provider. Transportation services are provided by operators, including third-party motor carriers certified by the DOT such as 702 Shuttles and CTI Express (hereinafter referred to as “Shuttle/Bus Operators”). These Terms and Conditions of Purchase apply to all purchases made through Las Vegas Shuttles and to the travel provided by the Shuttle/Bus Operators.

General Provisions

1. Contractual Relationship

   When you purchase a ticket from Las Vegas Shuttles, you enter into a contract with Las Vegas Shuttles for that purchase and agree to be bound by its terms. The terms of your contract are set forth in: (i) your ticket and (ii) these Terms and Conditions of Purchase ('Terms').

   Trips marketed and sold by Las Vegas Shuttles are operated by independent Shuttle/Bus Operators. We will identify the Shuttle/Bus Operator during the booking process, in your booking confirmation, and on your ticket. You may also learn the identity of the Shuttle/Bus Operator by contacting Las Vegas Shuttles through any of the communication channels listed in the Contact Us section below.

   Shuttle/Bus Operators may have different terms and conditions applicable to the travel on the vehicles they operate, and these may be obtained directly from the Shuttle/Bus Operator. In cases of conflict between these Terms and the conditions of a Shuttle/Bus Operator related to the purchase of a ticket, the more restrictive terms and conditions shall prevail.

   Las Vegas Shuttles and the Shuttle/Bus Operators will not refuse to provide transportation based on race, color, national origin, religion, gender, or ancestry.

2. Modifications to the Terms and Conditions of Purchase

   Las Vegas Shuttles may modify these Terms at any time, except where prohibited by law. Your purchases are governed by the Terms in effect on the date you purchased your ticket and on the date of travel. Las Vegas Shuttles reserves the right to apply the Terms retroactively when reasonably necessary for operational reasons and when the change in the Terms does not have a materially negative impact on you.

   No representative of Las Vegas Shuttles or the Shuttle/Bus Operator, including employees and ticket sales agents, has the authority to waive, modify, or alter any provision of these Terms unless authorized in writing by a corporate officer of Las Vegas Shuttles or an authorized designee.

3. Shuttle/Bus Operator(s) May Change After Booking

   Las Vegas Shuttles may substitute or change Shuttle/Bus Operators as required by its operations at its sole discretion. It is recommended to contact Las Vegas Shuttles near the date and time of your trip to confirm the name of your Shuttle/Bus Operator.

Ticket Purchase

1. Booking Confirmation

   When you purchase ticket(s) through Las Vegas Shuttles, you will receive a confirmation (by email, mobile app, or printed document) with the details of your confirmed travel booking(s). It is your responsibility to verify that all information in the booking confirmation is accurate.

2. Use of Vouchers

   Las Vegas Shuttles may offer two types of vouchers:

   1. Credit Vouchers: This type of voucher has a defined monetary value (e.g., a $30 voucher) that provides the customer with a set price reduction on a specific purchase, credited up to the amount of the voucher. This type of voucher can be redeemed for both the ticket fare and any additional fees (such as service charges, bicycle or luggage surcharges, etc.).
   2. Discount Vouchers: This type of voucher provides the customer with a set percentage discount on the ticket purchase price (e.g., a 30% off voucher) or a free ticket. This type of voucher can only be redeemed for the ticket fare. Additional fees (such as service charges, bicycle or luggage surcharges, etc.) cannot be paid with this type of voucher.

   A maximum of one (1) voucher can be redeemed per purchase. Vouchers can only be redeemed online or at physical ticket sale locations (such as a shuttle/bus terminal, a physical ticket office, a ticket kiosk, etc.).

   Vouchers cannot be exchanged or redeemed for cash, check, or credit.

   Credit and Discount Vouchers are limited to three (3) vouchers per person during each marketing campaign. If a person improperly redeems more than three (3) vouchers from the same campaign, Las Vegas Shuttles may, at its sole discretion, cancel any additional trips purchased using the improperly redeemed vouchers.

   Vouchers issued free of charge as part of marketing activities or as a goodwill gesture can only be used for a single purchase. Upon completing a purchase where this type of voucher was applied, the voucher will be considered expired unless it is a Credit Voucher with a remaining balance. In cases where there is a remaining balance on a Credit Voucher, the remaining balance may be used for future purchases, up to the voucher's expiration date.

   Las Vegas Shuttles is never obligated to pay the outstanding or remaining balance of any voucher.

   Resale of vouchers is prohibited. Las Vegas Shuttles may block or cancel any ticket purchase where a resold voucher is used or attempted to be used. Furthermore, if a voucher is stolen (or otherwise improperly acquired, transferred, or redeemed), Las Vegas Shuttles may also block or cancel any ticket purchase where such vouchers are used or attempted to be used.

   A voucher may have additional or more specific terms and conditions applicable to its use. In cases of conflict between these Terms and any specific terms and conditions for a voucher, the specific voucher terms and conditions shall prevail.

3. Ticket Purchases at Staffed Sales Offices

   Ticket purchases made at staffed sales offices (such as sales agencies, ticket counters, and customer service locations) may incur a service fee to complete a purchase or cancel a ticket (“Service Fee”). Additionally, staffed sales offices may offer special fares from time to time.

4. Prohibited Booking Practices

   All bookings made by customers must be for actual passengers, with their consent, who intend to travel on all legs of each reserved journey. Accordingly, Las Vegas Shuttles and the Shuttle/Bus Operators prohibit fraudulent, fictitious, duplicate, and impossible/illogical bookings (collectively, “Prohibited Booking Practices,” or individually a “Prohibited Booking Practice”), all of which violate these Terms, including but not limited to:

   1. Completing a booking using a payment method obtained illegally, such as a stolen credit or debit card;
   2. Obtaining or using another customer's booking ID (without that customer's knowledge or consent) to fraudulently cancel their ticket booking(s) and claim the Cancellation Voucher;
   3. Purchasing a ticket without the intention of traveling or without intending to complete all legs of the reserved journey;
   4. Booking a ticket on behalf of someone without that person's consent; and
   5. Booking duplicate or impossible/illogical trips, such as multiple trips for the same passenger around the same time (i.e., trips a passenger could not physically complete), multiple trips for the same passenger departing from the same city on the same date, or any multiple booking containing conflicting or overlapping itineraries (e.g., departures for the same passenger from multiple cities at the same time).

   If Las Vegas Shuttles or the Shuttle/Bus Operators detect that a customer is engaging in any Prohibited Booking Practice(s), then, without prior notice to the customer, Las Vegas Shuttles and the Shuttle/Bus Operators reserve the right to take any of the following actions (all of which may be carried out through automated means or processes):

   1. Cancel any such ticket reservation and/or any misused voucher related to that reservation;
   2. Deny refunds for any such ticket reservation;
   3. Prevent or blacklist the customer from making future reservations with or through Las Vegas Shuttles and/or the Shuttle/Bus Operators.
5. Payments and Vouchers

   Tickets can be purchased using various payment methods, depending on the booking site:

   1. Online/App bookings: credit/debit cards (VISA/MasterCard/Amex/Discover/JCB), Google Pay, Apple Pay
   2. At terminal offices and sales agencies: All payment options offered by the terminal/agency. Cash is always accepted.

   Special conditions for credit card payments:

   1. If payment is made by credit card, the customer's account will be charged at the end of the booking process. By paying with a credit card, the customer instructs their financial institution at the time of booking to provide Las Vegas Shuttles or an authorized third party, in the case of a chargeback, with the customer's full name and full address, so that Las Vegas Shuttles can assert its claims against the customer.
   2. Passengers are required to pay any bank fees incurred in connection with a chargeback related to a credit card payment. Cancellation fees may also apply. Passengers will be given the opportunity to demonstrate that the chargeback incurred little or no cost. In case of chargebacks, customers may be temporarily or permanently banned from making credit card payments.

   After unsuccessful collection attempts by Las Vegas Shuttles, claims may be forwarded to an external service provider for further processing. For this purpose, Las Vegas Shuttles may transfer all necessary personal data of the debtor to the external service provider.

   Voucher redemption:

   1. A maximum of one voucher can be redeemed per booking. Vouchers can only be redeemed online, through our offices, or affiliated agencies. Vouchers with a monetary value, known as 'credit vouchers', may be redeemed for the entire cart. Discount vouchers with a percentage value or free ticket vouchers may only be redeemed against the ticket fare. Additional services (e.g., service fees, surcharges for extra weight) cannot be paid using these types of vouchers.
   2. In voucher campaigns run by Las Vegas Shuttles as part of marketing activities, acquisition and use of vouchers are limited to three vouchers per person. If a person redeems more than three vouchers from the same campaign, Las Vegas Shuttles may cancel all bookings beyond the first three tickets. This rule may be waived as part of special promotions.
   3. Vouchers issued free of charge in the context of marketing activities or as a goodwill gesture will expire after the first booking is completed or after two months from the date of issuance.
   4. Commercial use and, in particular, resale of vouchers is not permitted and will be penalized by Las Vegas Shuttles through ticket suspension and/or claims for damages.
   5. Cash payment of any remaining balance on a voucher is excluded.
   6. In cases of fraud, attempted deception, or suspected illegal activity related to the purchase, redemption, or transfer of a gift voucher, Las Vegas Shuttles reserves the right to close the corresponding customer account and/or require an alternative payment method and/or suspend the voucher. There is no entitlement to approval or redemption of the affected voucher.
   7. In cases of fraud, attempted deception, or suspected illegal activity related to the purchase, redemption, or transfer of a gift voucher, Las Vegas Shuttles reserves the right to cancel any ticket purchased wholly or partly using such a voucher.

   Pricing campaigns

   The number of discounted tickets that can be purchased under pricing campaigns carried out by Las Vegas Shuttles as part of its marketing activities is limited to three tickets per person. A person may only purchase three tickets from the same pricing campaign; otherwise, Las Vegas Shuttles may cancel all subsequent bookings. This regulation may be waived for special promotions.

   Commercial use and, in particular, resale of tickets is not permitted and will be penalized by Las Vegas Shuttles through suspension of tickets and/or claims for damages.

   In cases of fraud, attempted deception, or suspected illegal activity related to the purchase, redemption, or transfer of tickets, Las Vegas Shuttles reserves the right to close the corresponding customer account and/or require an alternative payment method and/or cancel the tickets. Las Vegas Shuttles will not honor any claim to validate or redeem the relevant ticket.

6. Service Fee

   A service fee of 3% of the total ticket price will be applied to your online booking. The fee is charged per order and is intended to cover administrative costs related to your reservation. In the event of a cancellation, the service fee will not be refunded. For phone reservations (Customer Service) or those made at one of our agencies and online retailers, additional fees may apply.

Reservation Cancellation and Rescheduling

Involuntary Cancellations: An Involuntary Cancellation is any cancellation made by Las Vegas Shuttles or a Shuttle/Bus Operator ('Involuntary Cancellation'). Las Vegas Shuttles and Shuttle/Bus Operators may cancel any customer's ticket bookings whenever such action is necessary or advisable due to weather or other conditions beyond their control. Las Vegas Shuttles and Shuttle/Bus Operators may also cancel ticket bookings as reasonably required by their operations, including for safety concerns, at their sole discretion.

In cases of Involuntary Cancellations of ticket bookings, Las Vegas Shuttles will offer affected customers the option to reschedule their trip at no cost or request a refund. For details on refunds, please refer to the Refunds section of these Terms. Any cost for alternative transportation purchased by a customer through a company other than Las Vegas Shuttles or Shuttle/Bus Operators is solely the customer's responsibility. Las Vegas Shuttles and Shuttle/Bus Operators are never obligated to reimburse such costs.

Voluntary Cancellations: A Voluntary Cancellation is any cancellation by a customer ('Voluntary Cancellation'). Voluntary Cancellations can be made by customers up to 1 hour before the scheduled departure time of the shuttle/bus.

Customers may only cancel tickets by phone, email, or at Las Vegas Shuttles sales locations. Shuttle/Bus drivers cannot cancel a ticket booking on behalf of customers. Voluntary Cancellations are subject to Las Vegas Shuttles' Cancellation Policy.

In the case of Voluntary Cancellations, Las Vegas Shuttles may offer a full or partial refund in the form of a voucher, with the amount depending on how far in advance the ticket was cancelled. For refund details, please refer to the Refunds section of these Terms.

Ticket Booking Rescheduling: Customers may reschedule, but must do so no later than 1 hour before the scheduled departure time. Rescheduling can only be done online or at physical ticket sales locations (such as a bus terminal, physical ticket office, ticket kiosk, etc.). Shuttle/Bus drivers cannot modify ticket bookings on behalf of customers.

1. Cancellation and Rebooking

   Rebooking and Cancellations (e.g., route, departure time, travel date) are only permitted if requested more than 60 minutes before the original departure time.

   You may reschedule your trip within the original 90-day validity period and no later. A $5 rescheduling fee will be charged at the time of request. For round-trip tickets, many return trips are already discounted by default. If you request to change a scheduled return trip to open-ended, a price difference will be charged as the ticket is now considered a full-price one-way ticket.

   Cancellations can only be made on the Las Vegas Shuttles websites, offices, or through partner agencies and ticket outlets up to 60 minutes before the scheduled departure time. A return trip is considered a single booking.

   Drivers cannot change or cancel bookings for you.

   In the event of a cancellation, a cancellation voucher will be issued. Vouchers cannot be exchanged for cash value. Simply use it for your next trip with Shuttle/Bus Operators by entering it during the booking process. This cancellation voucher is valid for 2 months and entitles the passenger to make a new booking within this period up to the voucher value. If the new booking is more expensive, the difference must be paid. If the price is lower, the difference remains on the cancellation voucher and may be used for a different booking. These terms may change in the case of limited-time promotional offers. More detailed information can be found in the promotion terms and conditions on the website.

   For each cancellation, a cancellation fee may be charged per trip and per passenger. The amount of the fee depends on the scheduled departure date and the time of cancellation, but the cancellation fee will never exceed the ticket price.

   1. For cancellations requested at least 14 days (336:00:00 hours) before the departure time, the cancellation is free (0% penalty), and a voucher for 100% of the trip value will be issued to the designated passenger.
   2. For cancellations requested between 3 days (72:00:00:00 hours) and 13.99 days (335:59:59 hours) before departure time, the cancellation penalty is 10% of the trip value and a voucher for 90% of the trip value will be issued to the designated passenger.
   3. For cancellations requested between 1 day (24:00:00 hours) and 2.99 days (71:59:59 hours) before departure time, the cancellation penalty is 25% of the trip value and a voucher for 75% of the trip value will be issued to the designated passenger.
   4. For cancellations requested less than 1 day (23:59:59 hours) before the departure time, the cancellation penalty is 50% of the trip value and a voucher for 50% of the trip value will be issued to the designated passenger.

   The cancellation voucher is issued for the trip price minus the cancellation penalty cost. In the case of a passenger name change, the difference must be paid if the fare has increased in the meantime. The phone number can be changed free of charge.

   The cancellation periods used to calculate the cancellation fee (section 5.6) are based on the exact time of booking (hh:mm:ss), exact departure time (hh:mm:ss), and exact cancellation time (hh:mm:ss). Each 'day' as described in 5.6 is calculated as 24 hours from the scheduled departure or booking time, not based on calendar days.

   Cancellation does not apply if:

   1. You have already used your ticket in full or in part (including round-trip tickets).
   2. You have lost your ticket information. We recommend always keeping notes of your ticket number, phone number used for booking, ID, and the date of your outbound trip (if applicable).
   3. The Shuttle/Bus Operator's trip is delayed by less than 120 minutes (unfortunately, factors like traffic, weather conditions, and mechanical issues mean we cannot guarantee departure or arrival times).
   4. You have purchased a full-price ticket but are eligible for a discounted ticket (we cannot refund or issue a voucher for the discount—you must request the discount when purchasing the ticket).
   5. You did not check in 1 hour before your trip departure, did not show up, or were not at your pickup location (if applicable).

   If a refund voucher is used for a booking, these cancellation terms and conditions also apply to the new trip.

   None of the processing charges, cancellation fees, or transfer fees mentioned above apply if the refund is requested for reasons that are the responsibility of Las Vegas Shuttles. The fare credit, minus any processing or transfer fees, will only be paid exclusively to the account specified by the customer at the time of booking, or to the customer's credit card account if payment was made by credit card.

Claims
As a service and ticket seller and intermediary connecting passengers and transportation services, Las Vegas Shuttles is not the operator of any transportation service and is not responsible for the actions or operations of any Shuttle/Bus Operator. Therefore, Las Vegas Shuttles will not be liable for any claims for damages, personal injury, passenger death, or any other acts related to the operation or provision of bus services.
Notwithstanding anything herein to the contrary, no claim for damages, personal injury, or passenger death will be honored by a Shuttle/Bus Operator or Las Vegas Shuttles unless written notice of such claim is received within twenty-one (21) days after the event giving rise to the claim.
No legal action on any claim described above may be maintained against a Shuttle/Bus Operator or Las Vegas Shuttles unless initiated within one (1) year of the written denial of a claim by the Shuttle/Bus Operator or Las Vegas Shuttles, in whole or in part.
Governing Law, Entire Agreement, and Limitation of Liability
Any matter arising out of or related to these Terms and/or the subject matter hereof shall be governed by and enforced in accordance with the laws of the United States of America and, to the extent not preempted by federal law, the laws of the State of Nevada, without regard to conflict of law principles, regardless of the legal theory on which such matter is based. A passenger's ticket and these Terms represent the entire agreement between the parties regarding transportation by a Shuttle/Bus Operator and supersede all prior representations, understandings, or agreements related thereto, whether oral or written. No other covenants, warranties, commitments, or understandings, whether at law or in equity, shall be inferred.
Las Vegas Shuttles and its Shuttle/Bus Operators shall not be liable for any punitive, consequential, or special damages arising out of or in connection with transportation or other services performed by Las Vegas Shuttles and/or Shuttle/Bus Operators, whether or not Las Vegas Shuttles and/or Shuttle/Bus Operators knew such damages might occur. Las Vegas Shuttles and the Shuttle/Bus Operators shall not be liable for any damages resulting from compliance with any law, government regulation, orders, rules, safety requirements, or directives, or due to a passenger's failure to comply with such laws, regulations, orders, rules, or safety directives, or from a passenger's reliance on advice given by Las Vegas Shuttles and/or the Shuttle/Bus Operators regarding such matters.
The choice or failure of Las Vegas Shuttles and/or Shuttle/Bus Operators to enforce any provision of these Terms shall not constitute a waiver of their rights and remedies regarding such provision or any other provision.
A passenger's ticket and these Terms represent the entire agreement between the parties regarding transportation by a Shuttle/Bus Operator and supersede all prior representations, understandings, or agreements related thereto, whether oral or written. No other covenants, warranties, commitments, or understandings, whether at law or in equity, shall be inferred.
Severability
The invalidity of any provision herein shall not affect the validity of any other provision, which shall remain in full force and effect.
No Liability for Other Shuttle/Bus Operators
A Shuttle/Bus Operator is only responsible for transportation on its own lines under applicable limitations and assumes no responsibility for the acts or omissions of others, including interline partners and other operators, except as required by law. Under no circumstances shall any Shuttle/Bus Operator be liable for consequential or incidental damages for loss, damage, or delay, including delays caused by weather conditions. Passengers acknowledge that a Shuttle/Bus Operator may occasionally use leased drivers and/or vehicles to operate its services. Under no circumstances shall Las Vegas Shuttles be liable for the actions or damages caused by any Shuttle/Bus Operator.
Class Action Waiver
Customers agree to waive any right to bring any claim against Las Vegas Shuttles and Shuttle/Bus Operators as a representative or member in any class or representative action. To the extent the customer is permitted by law to proceed with a class or representative action against Las Vegas Shuttles or a Shuttle/Bus Operator, the customer agrees that neither they nor any legal representative or other person acting on their behalf:
Shall be entitled to recover attorneys' fees or costs associated with maintaining the class or representative action; and
Consent to Use of Personal Data
Shall file a claim or otherwise participate in any recovery secured through the class or representative action.
By booking a ticket for transportation, purchasing other services, or participating in any program or service of Las Vegas Shuttles Corporation and/or a Shuttle/Bus Operator, you hereby authorize Las Vegas Shuttles Corporation or the Shuttle/Bus Operators, and their affiliates and authorized agents to (i) collect, process, retain, and use, and (ii) transfer to third parties, including but not limited to subcontractors, agents, affiliates, marketing partners, other carriers, and government agencies, for their use, processing, and retention, any and all personal data you provide when Las Vegas Shuttles Corporation and/or the Shuttle/Bus Operators believe in good faith that it is in the interest of safety or otherwise necessary or advisable or as deemed necessary to carry out any business purpose related to the program or requested services and/or the promotion of other information, goods, and services that may be of interest to you, including but not limited to the following purposes: making a reservation; purchasing a ticket; obtaining auxiliary services, including special service requests; accounting, billing, and auditing; credit verification or other payment mechanisms; system testing, maintenance, and development; customer relations; sales and marketing; promotions for goods and services of Las Vegas Shuttles Corporation and/or its affiliates and those of third parties; statistical analysis; development and tailoring of current and future services; facilitating travel, including obtaining immigration, security, and customs clearance; complying with applicable laws, regulations, government requests, law enforcement requests, and/or valid court orders; providing data to third parties or government or law enforcement agencies to comply with or assist in the development of passenger, baggage, or cargo safety, security, or health measures, or to aid in the prevention or detection of criminal acts or the capture or prosecution of offenders; protecting the legal rights of Las Vegas Shuttles Corporation or the Shuttle/Bus Operators, and/or their affiliates.
If a passenger or customer would like more information about the Las Vegas Shuttles Corporation Privacy Policy, it is available at www.lvshuttles.com or www.web.lvshuttles.com respectively. These policies are administrative protocol statements only; they are not contracts, nor are they intended to be part of these Terms, nor do they create contractual or legal rights.

If individual provisions within these General Terms and Conditions of Business and Booking become wholly or partially ineffective or invalid, this shall, in principle, not affect the validity of the booking contract as a whole.

Reservations, bookings, and seating onboard Las Vegas Shuttles vehicles operating in interstate, intrastate, or foreign commerce are made without regard to race, color, creed, or national origin. Las Vegas Shuttles reserves the right to deny service to any passenger who does not comply with the requirements outlined in the Traveler Etiquette section.

Smoking is prohibited inside or within fifteen (15) feet of the shuttle/bus. This includes the use of all smokeless tobacco products, including electronic cigarettes. Selected schedules may include rest stops to allow passengers to step off the shuttle briefly to smoke in designated, approved areas.

Shuttle/bus stations, shuttles/buses, and boarding areas may be equipped with video and/or audio recording equipment for security purposes. Video and audio recordings may be reviewed at any time and for any reason by authorized personnel, including a third-party service provider used to provide security or recording services (collectively, “Recording Controllers”). Such recordings may also be made available to law enforcement or other government officials upon proper request. Additionally, such recordings may be made available to third parties as deemed necessary by any of the Recording Controllers. Your acceptance of these Terms, or boarding a bus or entering an area with such equipment, constitutes consent to such recordings and their use.

If you need assistance regarding travel with Las Vegas Shuttles Corporation, please choose from the list of contact information on the Contact Us page of Las Vegas Shuttles Corporation at https://lvshuttles.com/contact-us to connect with the appropriate team. If you need assistance from Las Vegas Shuttles Corporation regarding your ticket purchase (including canceling a service, requesting a refund, or general customer service), please contact Las Vegas Shuttles Corporation by phone or online at: Customer Service Hotline: 1-702-642-0007 (not all international calls are toll-free)

Passengers must not engage in any conduct that authorizes Las Vegas Shuttles to deny transportation under this Section (“Prohibited Conduct”). Las Vegas Shuttles may refuse to transport any passenger or may remove any passenger from a shuttle or bus when refusal to transport or removal is reasonably necessary at Las Vegas Shuttles’ sole discretion for the comfort or safety of the passenger, the comfort or safety of other passengers or employees of the Shuttle or Shuttle/Bus Operator, or to prevent damage to Shuttle or Shuttle/Bus Operator property or that of its passengers or employees. By way of example, and not limitation, Las Vegas Shuttles may refuse to transport or may remove passengers from a shuttle or bus in any of the following situations:

1. 1. Whenever necessary to comply with any applicable law, regulation, or government directive or request, or when advisable at the sole discretion of Las Vegas Shuttles due to weather or other conditions beyond the control of Las Vegas Shuttles including Acts of God, strikes, civil unrest, pandemics, embargoes, war, and other similar force majeure events.
   2. When a passenger refuses to produce positive identification when requested;
   3. When a passenger fails or refuses to comply with any Las Vegas Shuttles rules or any provision of these Terms;
   4. When a passenger fails or refuses to comply with the rules of a Shuttle or Bus Operator or any of the Shuttle or Bus Operator's terms and conditions;
   5. When the passenger presents a government-issued photo ID with information that does not match the information displayed on the passenger's ticket;
   6. When the passenger's behavior is disorderly, abusive, violent, or illegal, or the passenger appears to be intoxicated or under the influence of drugs;
   7. When the passenger carries alcohol, drugs, weapons, or other prohibited items in any part of the bus (including storing such items underneath the bus);
   8. When the passenger is smoking onboard the bus or using electronic cigarettes or vaping devices on the bus;
   9. When the passenger is barefoot;
   10. When the passenger interferes with the shuttle or bus crew's activities or fails to follow instructions from any member of the shuttle or bus crew;
   11. When the passenger has a contagious illness that could be transmitted to others during the course of normal shuttle or bus travel;
   12. When the passenger cannot sit in a seat with the seatbelt fastened, to the extent that the shuttle or bus is equipped with seatbelts (unless moving to/from the onboard restroom);
   13. When the passenger refuses to follow reasonable instructions issued by any shuttle or bus crew member;
   14. When the passenger brings animals onboard (except for legitimate service animals accompanying a person with a disability, as described in the Service Animals section of these Terms);
   15. When the passenger's behavior may be dangerous or poses a risk of harm to themselves, the driver, the bus crew, other passengers, or to the shuttle or bus and/or the property of shuttle or bus operators or other passengers;
   16. When the passenger is seriously ill unless the passenger provides written medical clearance from a physician to travel by shuttle or bus stating that he/she poses no threat or risk to their own health or safety or that of others and is able to travel safely alone or with an accompanying companion and has such a companion;
   17. When the passenger's behavior, clothing, hygiene, or odor creates an unreasonable risk of offense or discomfort to other passengers; or
   18. When the passenger fails to comply with any applicable law or regulation.

   Passengers who are denied transportation or removed from a shuttle or bus as a result of any of the above situations are not entitled to any refund, compensation, or substitute or return transportation of any kind.

Liability for Damages Caused by Passengers
Passengers engaging in any Prohibited Conduct shall be liable for any direct or indirect and/or resulting damage caused to themselves, the driver, the shuttle or bus crew, other passengers, or the shuttle or bus and/or the property of shuttle or bus operators, or other passengers' property.

As a travel service and ticketing intermediary, we at Las Vegas Shuttles require and oversee that our affiliated shuttle/bus operators prioritize passenger safety and well-being. However, Las Vegas Shuttles and its affiliated shuttle/bus operators cannot be held responsible for any health issue or condition that may arise during or after the trip. This includes, but is not limited to, fatigue, dehydration, pre-existing medical conditions, or the voluntary consumption of beverages or substances that may affect blood pressure or digestion.
Passengers are responsible for ensuring their own health and well-being during the trip and are encouraged to take necessary precautions and consult with a medical professional before boarding. We advise passengers to carry any required medications and inform the driver or staff of any medical condition that may require assistance during the trip.
In the event of a medical emergency during the trip, the shuttle/bus operator's staff will provide necessary medical assistance and attention to the extent of their capabilities. However, no party may be held liable for any consequences or outcomes resulting from the passenger's health condition.
By boarding the shuttle/bus operator's vehicles, passengers acknowledge and accept these terms and conditions and waive any claims or legal action against our company for health-related issues or conditions experienced during or after the trip.

1. 1. Wearing a face mask is recommended but not required for travel.
   2. Passengers must check in 1 hour prior to the departure time or risk losing their reservation. Passengers departing from pickup locations must check in 30 minutes prior to the estimated pickup time by calling: 702-642-0007. Please arrive on time at your departure point. Baggage check-in will close no later than 30 minutes before departure time. Late arrivals to a scheduled departure will not be permitted to travel and are not eligible for a refund, rescheduling, or cancellation.
   3. All round-trip tickets are valid for 90 days from the date of purchase.
   4. Each passenger is allowed up to 80 pounds of luggage. Excess weight will be charged at $1/pound. Each piece of luggage will be stored in the vehicle's luggage compartment for the duration of the trip. If your trip includes transfers operated by third parties, such as trips to Tijuana, MX, overweight luggage may be subject to additional charges by the transfer operators.
   5. Fares and travel schedules are subject to change without notice. The carrier/operator does not guarantee departure or arrival times and is not responsible for delays caused by traffic, road or weather conditions, or mechanical failures.
   6. Tickets are non-transferable. Please ensure all information is correct at the time of booking. You must retain your ticket information; the carrier is not responsible for lost or stolen tickets.
   7. A 3% recovery fee is added to our fares in accordance with Section 51 of Nevada's AB175.
   8. Las Vegas Shuttles and its affiliated shuttle/bus operators maintain a smoke- and alcohol-free environment. Smoking/vaping/drinking alcohol is not permitted at any time during the trip or inside our shuttles or buildings.